Free, Confidential Support for When You’re Feeling Low, Anxious or Depressed
Qwell offers emotional well-being support for adults navigating stress, uncertainty, or feeling down.
Access text-based chat with qualified practitioners, guided self-help tools, and a safe online community – all in one place.
Who can use Qwell?
Qwell is available for free to adults in many parts of the UK. You don’t need to have seen a GP and there are no waiting lists.
There are a million reasons why we might experience mental health difficulties. All of them are valid, they matter, and deserve support.
You matter, and if you’re struggling, you deserve support.
Why try Qwell?
Free 24/7 access to support
Qwell is 100% free – always. There are no waiting lists, no charges and no need for a referral – just a friendly community and a team of professionals on hand to listen and offer support. Our platform is accessible 24/7.
Anonymous & confidential mental health help
Qwell is completely anonymous, so you can feel safe discussing whatever is on your mind in confidence and without judgement. We check all content on the site to ensure it’s safe and appropriate.
1-to-1 Counselling with Qualified Practitioners
You can text-chat with a trained, qualified professional practitioner about anything that’s on your mind. We’re accredited by the BACP, and deliver our services through the NHS.
The right help at the right time
We know you lead a busy life. That’s why our trained mental health practitioners work extended hours at evenings and weekends. We make sure we’re available 365 days a year, even at Christmas and public holidays.
Qwell is open 24 hours a day. In short, we’re here whenever you need us.
Tools and tips to get you back on track
We are the UK’s only BACP-accredited online mental health service. That means you can trust our advice and rely on the therapeutic tools and activities you find inside Qwell.
How does Qwell work?
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Register
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Share
Share your challenges with the community and our practitioners – only if you feel like it.
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Explore
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Check in
Check in – whenever you feel like you want to. Qwell is here whenever you need us.
Community
Our supportive, welcoming forums are a great place to connect with others who may feel the same way you do.
Each discussion board is a judgement-free zone. All comments are pre-moderated so you can feel safe to open up.
Direct Help
Whatever’s on your mind, our team of friendly practitioners are here to listen and offer therapeutic advice.
You can text-chat directly, or send us an email inside Qwell.
Activities
Qwell is packed with resources, mini-activities and goal-setting tools that can help you take small steps on your path to recovery.
Frequently Asked Questions
Qwell is funded by many NHS commissioning bodies to offer free, anonymous mental health support to all adults in participating areas.
We have a youth service called Kooth. It’s available to young people between 10-25 in many areas across the UK. Please visit kooth.com to find out more.
Qwell is an independent company, funded by the NHS. Qwell is part of Kooth Digital Health Ltd.
Qwell is a completely anonymous service. For further information on our data and privacy policy, please visit https://www.qwell.io/privacy
Qwell is available wherever it has been commissioned. We are active in many areas of the UK. To find out more, visit http://www.qwell.io
Understanding our users’ backgrounds helps us check that the services we provide are reaching as many people, from as many backgrounds, as possible. It also helps us signpost you to the right services & support. Historically, some sections of society slip through the cracks of traditional mental health support. We are dedicated to ensuring this doesn’t happen with Qwell, and really appreciate your help.
Qwell is not a crisis support service. If you need urgent support, please dial 999 or contact urgent support services.