Work stress or job hunting getting you down?
If you’re in the West Midlands, aged 18 to 24, and looking for a job or struggling to cope at work, Qwell can help
One-to-one text chat with friendly mental wellbeing professionals – no cost, no waiting lists and no referral needed.
How we can help
If you’re looking for work, we offer coaching to help you manage interview anxiety or handle potential job rejections – all while helping you prep for applications
If you’re already in a job but feeling overwhelmed, we can offer coping strategies and self-management tools to handle workplace stress so you can protect your wellbeing
Support – just when you need it
As well as 24/7 tools and resources, you can live text chat with real, qualified mental wellbeing professionals who can help you on your work journey.
And because life doesn’t keep 9-to-5 hours, neither do we: our Qwell team is available for live text chats from midday to 10pm on weekdays, and from 6pm to 10pm at weekends.
Help, on your terms
Because we’re an online service, there is zero travel needed. Qwell is completely self-led, giving you the autonomy to check in with tools, activities and articles whenever you choose to.
You can also connect with others in our moderated discussion boards and on live forums. These are useful spaces to share tips and get advice from people who may know exactly what you’re going through.
What you need to join Qwell
When you sign up, you just need to share your
- Name
- Date of birth
- Address
- National Insurance number
Please note that choosing to engage with Qwell will not impact the benefits you’re entitled to receive.
However you found us, and whether you’re working with another organisation or navigating things on your own, we're here to help.
How does Qwell work?
1
Register
Register confidentially, and for free. There are no charges for using Qwell. Ever.
2
Share
Share your challenges with the community and our practitioners – only if you feel like it.
3
Explore
4
Check in
Check in – whenever you feel like you want to. Qwell is here whenever you need us.
Frequently Asked Questions
In the West Midlands, Qwell has been funded by West Midlands Combined Authority to offer free, confidential mental health support to people aged 18-24 who are struggling with work or with finding employment.
If you are under 18: We have a dedicated youth platform, Kooth, which offers free, confidential mental wellbeing support. Find us at www.kooth.com.
If you are over 24: You can see if our standard adult platform is active in your region by visiting www.qwell.io.
Our intention is always to make sure you’re getting the best help and support.
We use your data to check your eligibility for Qwell and to ensure we’re helping you make positive progress towards your goals. This data is also shared with the Government’s Department for Work and Pensions.
Your data may also be used for research and auditing purposes. If it is, it will be anonymised so that you can’t be identified.
This service is run in partnership with the Department for Work and Pensions. We use your National Insurance number to confirm you’re eligible for this free support.
Please dial 999 or click ‘urgent support services’ at the top of the page.